Privacy Policy

Scope and Company Information

This Privacy Policy applies to ti-valleys.com, inquiry forms, email communications, quotation activities, and related B2B interactions operated by Baoji Titanium Valley Titanium Nickel Zirconium Material Processing Co., Ltd. ("Titanium Valley", "we", "us", or "our").

It explains how we handle personal information and business contact data when you browse our website, request technical information, submit an RFQ, discuss a project, or purchase products and services.

Information We Collect

Depending on how you interact with us, we may collect:

• Contact and company information: name, job title, company, email, phone number, country, billing details, and delivery address.
• RFQ and transaction information: product type, alloy or grade, dimensions, quantity, target application, purchase history, payment status, shipping instructions, and correspondence.
• Technical information: drawings, specifications, inspection requirements, material standards, samples, images, and other files you choose to provide.
• Website information: IP address, browser and device type, pages visited, referral source, approximate location, cookie identifiers, and security logs.

How We Use Information

We use information to respond to inquiries, evaluate manufacturability, prepare quotations, confirm specifications, process orders, arrange payment and logistics, provide inspection or traceability documents, manage customer relationships, improve website performance, prevent fraud, protect our systems, and meet legal or regulatory obligations.

We may also send relevant product or company updates to business contacts where permitted. You may ask us to stop non-essential marketing communications at any time.

Drawings and Technical Files

Technical files are used only for legitimate evaluation, quotation, production, quality, and service purposes. Access is limited to personnel and service partners who reasonably need the information for those purposes.

If your project requires a separate non-disclosure agreement, export-control procedure, restricted-access workflow, or file-retention requirement, please notify us before sending sensitive information. A signed NDA or supply agreement will control where it conflicts with this general policy.

Cookies and Website Analytics

Our website may use necessary cookies, preference cookies, analytics tools, translation services, form tools, and security technologies. These help the site function, remember language settings, understand traffic, prevent abuse, and improve content.

You can control cookies through your browser. Blocking some cookies may affect forms, language selection, or other site functions. We do not sell personal information for money.

Sharing and International Transfers

We may share information with affiliated production entities and vetted providers supporting website hosting, email, CRM, translation, payment, banking, inspection, packaging, freight, customs, legal compliance, and IT security. We may also disclose information when required by law, to protect legal rights, or in connection with a business restructuring.

Because we serve international customers, information may be processed in China and in countries where our customers or service providers operate. We use reasonable contractual, organizational, and technical safeguards appropriate to the information and transaction.

Retention and Security

We retain information only as long as reasonably necessary for quotations, order performance, quality traceability, warranty support, legal compliance, dispute resolution, and legitimate business records. Retention periods vary by record type and applicable requirements.

We use reasonable administrative, technical, and physical safeguards. No internet transmission or storage system is completely secure, so please use an agreed secure transfer method for highly sensitive files.

Your Choices and Rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability, or objection regarding your personal information, and may withdraw consent where processing is based on consent. We may need to verify your identity and may retain information where required for contracts, quality records, legal obligations, or legal claims.

To make a request, email sales@ti-valleys.com with the subject "Privacy Request".

Updates and Contact

We may update this policy when our services, technologies, or legal obligations change. The revised version will be posted on this page with a new update date.

Privacy contact: sales@ti-valleys.com
Phone / WhatsApp: +86 135 3017 0059
Address: Technology Innovation Industrial Park, Titanium Valley Building, High-tech Development Zone, Baoji City, Shaanxi Province, China.